शुल्क वापसी की नीति

Repayment or Money Back Policy

We thank you for shopping at inart.co.in. We will ensure that your shopping experience is a satisfactory one. While we work hard to ensure that you get the best quality products every single time you shop at inart.co.in, still there may be some unfortunate times when you get the damaged or defected item which you may want to return or replace.

Refund will be credited in 7 days business to the origin bank account.

Replacement

In case you have received a damaged or defective product, you need to inform us within 7 days for a replacement request. You need not pay the extra cost incurred in this process. However the terms and conditions are subject to the availability of  the stock.  In case we are not able to replace your product within stipulated time, you will receive a full refund from our side in the form of gift vouchers or refund amount to account as per customer request.

Cancellation Charges

No cancellation charges need to be paid if the order is cancelled before 7 days. But you cannot decline an order after it has been shipped. You will be liable for all the costs involved in both dispatch and return shipping if you fail to inform our customer care about the cancellation of your order within the above mentioned time frame.

 

Price Drop

If you have made a purchase and the price of the item drops within a 14 days timeframe, you may be eligible for a refund of the price difference.

To initiate a refund request for a price drop, please follow the steps outlined below:

1. Contact our customer support team within the designated timeframe mentioned in our refund policy. Provide them with the necessary details such as your order number, purchase date, and evidence of the price drop (such as a screenshot or a link to the updated price).

2. Our customer support team will review your request and verify the price drop information provided. They will assess whether you meet the eligibility criteria for a refund based on the terms and conditions outlined in our refund policy.

3. If your refund request is approved, we will process the refund for the price difference according to the agreed-upon method of reimbursement. Please note that the refund may take some time to reflect in your original payment method or account.

It's important to thoroughly review our refund policy for specific details regarding eligibility, timeframes, and any limitations or exceptions that may apply. Our goal is to provide fair and satisfactory customer service, and we will do our best to assist you with your refund request if you meet the required criteria.

If you have any further questions or concerns, please don't hesitate to contact our customer support team.